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Frequently Asked Questions
Quick answers for you and your pup
Last updated: October 21, 2026
Stickers
Pillow Pups
Ornaments
Pricing & Payment
Shipping & Delivery
Quality & Care
Stickers
What kind of stickers do you make?
How do I create a sticker?
What size are the stickers?
What photos work best?
Can I mix different styles, sizes, and pets in one pack?
Can I get multiple pets on one sticker?
Can I order more than 3 stickers?
Is the preview exactly how my product will look?
Can I upload animals other than dogs?
Pillow Pups
How do I create a pillow?
How much do pillows cost?
What size is the pillow?
What is the pillow made of?
What photos work best for pillows?
Do you ship pillows internationally?
Can I order a pillow and stickers together?
How do I care for my pillow?
Ornaments
How do I create a personalized ornament?
How much do ornaments cost?
What are the ornaments made of?
What can I put on the back?
What photos work best for ornaments?
Can I order multiple ornament designs together?
Where do ornaments ship?
Pricing & Payment
How much do stickers cost?
What payment methods do you accept?
Do you offer refunds?
How do gift cards work?
Can I cancel my order?
Do you use my photos for anything else?
Shipping & Delivery
Where do you ship?
How long does shipping take?
How will I know when my order ships?
How do I track my order?
Quality & Care
How durable are the stickers?
How long do the stickers last?
Can I put them in the dishwasher?
How does photo quality affect my sticker?
