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Legal Entity
Woofyful is the customer-facing brand of Neudach LLC.
This Privacy Policy explains how Woofyful collects, uses, shares, and protects information when you visit our website, place an order, upload a photo, contact us, or use our services.
Information We Collect
We collect information you provide when you place an order, contact us, upload a photo, or subscribe to updates.
This may include your name, email address, shipping address, order details, uploaded pet photos, messages you send to us, and any information needed to process and fulfill your order.
When you make a purchase, payment information is processed securely by our payment processor, Stripe. Woofyful does not store full credit card numbers.
We may also collect limited technical information, such as browser type, device information, IP address, pages visited, and cookie or analytics data to help operate and improve our website.
How We Use Information
We use your information to process and fulfill personalized sticker orders, create previews, prepare and ship products, send order and shipping updates, provide customer support, respond to questions, prevent fraud, improve our website and services, and comply with legal or business obligations.
Uploaded pet photos are used to create your custom sticker, process your order, provide support, and improve the customer experience.
Trusted Service Providers
We share information only as needed to operate Woofyful with trusted service providers, including payment processors such as Stripe, print and fulfillment partners, shipping carriers, email providers, support tools, analytics providers, website hosting providers, and other business tools we use to run our services.
These providers are allowed to use information only as needed to provide services to Woofyful or as required by law.
How We Share and Protect Information
We may share information through secure service integrations, order management tools, payment processing systems, fulfillment platforms, shipping tools, email systems, analytics tools, and other business software we use to operate Woofyful.
We use reasonable administrative, technical, and organizational safeguards to help protect personal information. Access to customer information is limited to what is needed to operate the business, fulfill orders, provide support, and comply with legal obligations.
No method of transmission or storage is completely secure, but we take reasonable steps to protect your information and work with trusted providers that maintain their own security practices.
Cookies and Analytics
We use cookies and similar technologies for essential website functionality, checkout support, analytics, and optional marketing purposes.
Cookies may help us remember preferences, understand how visitors use our site, improve performance, and measure marketing effectiveness.
You can update your cookie choices anytime through Cookie Settings in the footer, where available. You can also manage cookies through your browser settings.
Data Retention
We retain personal information only as long as needed for fulfillment, customer support, legal, tax, accounting, fraud prevention, and operational purposes.
Uploaded photos and order-related information may be retained as needed to complete your order, provide support, resolve disputes, or comply with business and legal obligations.
Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information.
You may also request that we limit certain uses of your information or unsubscribe from marketing communications.
To make a privacy-related request, contact us at support@woofyful.com.
Children's Privacy
Woofyful is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make changes, we will update the “Last updated” date at the top of this page.
Contact
For any privacy-related question or request, contact us at:
Neudach LLC
1730 E Holly Ave #824
El Segundo, CA 90245